Science Of CX Episodes

July 1, 2022

Dr. Gleb Tsipursky: Are We Forgetting Something Big From Our Personas…

Dr. Gleb Tsipursky helps tech and insurance executives drive collaboration, innovation, and retention in hybrid work. He serves a…

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June 29, 2022

Ken Babcock: Workflow Sharing Knowledge for Huge Efficiency Gains

Ken is the Co-Founder and CEO at Tango, a platform that allows users to create beautiful step-by-step tutorials of any process wi…

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June 24, 2022

Brian Ahearn: The Science Of Influence & Persuasion

Brian Ahearn is the Chief Influence Officer at Influence PEOPLE. An international speaker, coach and consultant, he specializes i…

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June 22, 2022

Eli Schwartz: Don't Waste Money on SEO

Eli Schwartz is an SEO expert and consultant with more than a decade of experience working for leading B2B and B2C companies. His…

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June 10, 2022

Tom Kereszti: A Lifetime of Great Business Stories

Tom Kereszti is an industry influencer, coach, speaker, educator, and mentor. His approach to leadership comes from a lifetime of…

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June 8, 2022

Adam Hirsen: Screens- We Are Mesmerized by Our Digital Engagement Sys…

Adam is the Co-Founder and CEO of UPshow. UPshow is the customizable engagement platform that capitalizes on businesses’ existing…

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June 3, 2022

Frank Agin: Network to Trusting & Valuable Relationships

Frank Agin is the founder and president of AmSpirit Business Connections, where he works to empower entrepreneurs, sales represen…

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June 1, 2022

Sarah Miller: Customer Experiential Events Turbo-Charge Brand Awarene…

As CEO of Axis, Sarah is a fearless, strategic, and creative leader with over 15 years of strategic experience in public relation…

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May 27, 2022

Jimmy St. Louis: The Franchise World Just Got a Game Changer

Jimmy St. Louis is an entrepreneur, competitive athlete, and businessman. He is currently an operating partner of Ayon Capital, F…

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May 25, 2022

Bryan Rutberg: Transforming Customers Into Lustomers

As the founder and leader of 3C Comms, Bryan Rutberg guides and inspires corporate leaders and organizations on how to demonstrat…

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May 20, 2022

Roy Osing: From a Startup to $1 Billion

Roy Osing is a former president, CMO and entrepreneur with over 40 years of successful and unmatched executive leadership experie…

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May 18, 2022

Peter Iansek: Why is "Why" So Important in Contact Centers & Beyond

Peter Iansek is the co-founder and CEO of Operative Intelligence, an organization focused on helping contact centers identify the…

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May 13, 2022

Dave Carruthers: Making CX Data Gathering More Effective with Video

Dave Carruthers is an entrepreneur specializing in high-growth tech businesses. He’s been involved in technology businesses for t…

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May 11, 2022

Justin Varuzzo: Marketing and Service

Justin Varuzzo is a successful marketing professional with over twenty years of sales and marketing experience. He counts himself…

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