June 16, 2021
Jesse Purewal: Building Brands With Purpose
Join me on another great episode of Science Of CX as Jesse Purewal, Head of Brand at Qualtrics stops by for a chat. Jesse and I got into some great discussions around how to build a great brand, how to drive your company's br...
Business Entrepreneurship Customer Experience Strategy +Brand
June 11, 2021
Sydney Wong: Hidden Gems of Successful Entrepreneurship
Please join us for a very informative episode with Sydney Wong of VenturX in Toronto. We covered so much in this episode from venture capital to driving better CX to increase your business's value. Sydney Wong is an author as...
Entrepreneurship Customer Experience Operations +Venturecapital
June 09, 2021
Jeff Tobe: Coloring Outside the Lines: Creating a NEW CX Experience
Please join Steve in the Studio as Jeff Tobe drops by to talk about Coloring Outside the Lines to Create a New CX. Episode Sketchnote : Certified Speaking Professional Jeff Tobe’s credentials are impressive. Insider Magazine ...
Entrepreneurship Business Customer Experience Strategy +Innovation
June 04, 2021
Monique Idemudia: Uncover the Digital Deficiencies In Your Business To Grow
Join me as we set out on a Digital Marketing Journey with Monique Idemudia, Founder of Dragon Digital Marketing. This was a great interview and Monique was such a generous guest by giving us some great tools below: A great Bu...
Entrepreneurship Business Customer Experience +Digitaltransformation
June 01, 2021
How Does the Gig Economy Create Great Experiences w/Greg Kihlström
On this Episode # 53, Steve is joined by Greg Kihlstrom, Co-Founder and Co-CEO of www.careergig.com , a Freelance Platform that brings people together. Their reputation and matching platform helps both companies and freelance...
Entrepreneurship Customer Experience Strategy
May 26, 2021
Dina and Don Ortiz: To Better Grow the Business Try to Solve the Problems Not the Symptoms
In this Episode #52, I got a chance to sit down with Dina and Don Ortiz. They have been pleasing audiences around the world and especially to the US Troops on bases in many foreign countries with their band. Dina and Don are ...
Business Entrepreneurship Customer Experience Strategy Process Improvement
May 18, 2021
Dan Edds: The Incredible Advantage of Linking the Employee Experience to the Customer's
The customer experience is often dependent upon the broader experience of the workforce. This has several parts, 1) the human interface, 2) the value received, and 3) ongoing innovation that creates additional value and keeps...
Business Entrepreneurship Technology Customer Experience