Recent Episodes

Jen Du Plessis: Systems and Schemes To Help Scale Your Business

Jan. 25, 2023

Jen is referred to as the leading expert in creating world-class teams. She works with high-achieving leaders and entrepreneurs who are stuck at 6-figures and want to reach 7-figures per year. Through her masterminds and pri…

Bill Price: Simple Strategies for Massive Customer Success

Jan. 18, 2023

Bill Price was Amazon’s first global vice president of customer service and is the founder and president of Driva Solutions, a consultancy dedicated to creating highly effective customer contact strategies and operations. He…

Shane Mahoney: You Can’t Put a Price on Memorable Experiences

Jan. 4, 2023

Shane Mahoney is the founder and CEO of Lugos Travel - a travel agency built around exceptional service, knowledge, style, and sophistication. Shane started Lugos Travel to pursue his passion for interesting vacations. He fe…

Jamie Bartlett: Having Your Customer’s Financial Interest At Heart

Dec. 20, 2022

Jamie Barlett founded PolyPay in 2013 to provide businesses with a partner who offers them honesty, transparency, customer support, and savings for merchant processing. She draws on her experience in consulting, finance, HR,…

Simon Severino: A Marketing Blueprint To Wow Your Customers

Dec. 14, 2022

Simon Severino helps business owners in SaaS and Services run their companies more effectively which results in sales that soar. Trusted by Google, Roche, Consilience Ventures, Amgen, and AbbVie, Simon is the creator of the …

Dr. Vic Manzo: Hacking Your Mental Belief Systems

Dec. 7, 2022

Dr. Vic is a Business Mindset Coach, Certified Pediatric Chiropractor, 3x Author, Podcaster, and Speaker. He has been a practicing Chiropractor for the past 12 years and a Business Mindset Coach for the past three and a half…

Recent Blog Posts

CX, Customer Experience

The buying process is more complex than ever before. Consumers are bombarded with information from a variety of sources and in many different formats. In…

CX, Customer Experience

"Always give people more than they expect to get" Contact centers drive the post-sale journey by keeping customers happy and coming back for more. In 20…

CX, Customer Experience

"WHAT'S CAUSING ALL THE FRICTION FOR OUR CUSTOMERS?" Are we making it harder for our customers to do business with us? This question is being asked more…