Latest Episode
2020: The Year our Music Stopped - Part 3 with Gary Witt of the Pabst Theater Group

In the 3rd and final part in this special series, Steve sits down with Gary Witt, the CEO of the Pabst Theater Group in Milwaukee Wisconsin. Steve and Gary, speak about how it has been to have shut down all of his venues for so long and how live entertainment goes so far beyond just entertainment for a city. It is the heart and soul of a city and greatly contributes to a city's financial economy.

Recent Episodes

Oct. 20, 2020

2020: The Year our Music Stopped - Part 3 with Gary Witt of the Pabst…

In the 3rd and final part in this special series, Steve sits down with Gary Witt, the CEO of the Pabst Theater Group in Milwaukee…

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Oct. 16, 2020

How to Make Remote Working Work with Clare Price

As we are all aware by now, a huge amount of global workers are continuing to work their jobs from home. Thousands of workers tha…

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Oct. 9, 2020

Breaking CX Barriers at an Integrated Software Suite with Emily Sloan…

In this episode of ScienceOfCX Steve catches up with the ever busy Professor in Residence at ZOHO Corporation, Emily Sloan Pace P…

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Sept. 29, 2020

2020: The Year Live Music Stopped - Part 1 (Tim Messina and Peter Ram…

In March of 2020, COVID-19 had escalated to National and Global Emergency Levels. Very few people are talking about how entertain…

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Sept. 25, 2020

Creating Customer Memory Impressions with Jeanne Bliss

In this episode of #ScienceofCX, Steve and Angela caught up with the very busy Jeanne Bliss of Customer Bliss and had a wonderful…

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Sept. 23, 2020

Verizon's Digital Experiences and Growth in 5G

In this episode, #StevePappas sits down with @PhilBurrows of .@Verizon and talks about how he leads the Customer Experience effor…

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Sept. 18, 2020

Turning Your Hobby Into a High-Growth Business with Mike Rosa

In this episode of Science of CX, Steve and Angela speak to Mike Rosa , owner of Anabolic Aliens an online Fitness Empire. Mike d…

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Sept. 16, 2020

Will Your Company Transform to a Digital First One in 2021?

Steve sits down with Kash Kompella , CEO of RPA.ai , advising some of the biggest companies around the world in AI, Investments a…

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Sept. 11, 2020

Engage, Surprise and Delight your Customers with a Handwrytten Card

Have you ever thought about the personal touch we have lost in communicating with our clients and suppliers? In the future, let's…

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Sept. 9, 2020

Unleash New Radical Growth for Your Company

Steve and Angela sit down with Tom Shapiro , CEO of Stratabeat and Author of ' Rethink Your Marketing ', to discuss the qualities…

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