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Succinct, Distinct, and Helpful

The right set of conversations with the right types of people in the business!


Good learnings - CX

Steve Pappas is an insightful and engaging host who offers real-life information on how to positively impact our customer’s experience and to turn them into valuable brand ambassadors. His creative approaches make this podcast worth my listening time!


Finally, a business podcast worth the time

I’m a podcast junkie who’s been disappointed by business podcasts made by businesspeople. “The Science of CX” has proven a pleasant surprise. The host combines interesting ideas with a great—I mean a great!—natural speaking ability. The length is ideal, too, right in that Goldilocks zone of not too…