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Science of CX
Dec. 1, 2021

Wayne Mullins: Make Mundane Things into Remarkable Experiences

Wayne Mullins: Make Mundane Things into Remarkable Experiences

Wayne Mullins is a passionate entrepreneur committed to creating remarkable experiences, and building a team at Ugly Mug Marketing that produces extraordinary results for their clients. 

He has been called “the guru’s guru,” as he is regularly called upon for advice from industry leading CEO’s, New York Times Best Selling Authors, and Silicon Valley startups. 

He loves helping entrepreneurs challenge their assumptions, create value from places they’ve never looked, and reach goals they never believed possible. 

Wayne’s work directly influences more than a quarter million entrepreneurs annually through his blog, books, and training programs.

Key Takeaways. 

  • Learning through experience. How Wayne earned himself Sales skills through hard work. 
  • The importance of culture in building a high performing business environment. 
  • Engineering the selling process as a way of improving customer experience. 
  • Why your website has to match your business culture. 
  • How to always receive feedback from all your customers. 

 

Connect with Wayne

LinkedIn - https://www.linkedin.com/in/fireyourself/ 

Website - https://www.uglymugmarketing.com/ 

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scienceofcx@gmail.com

steve@scienceofcx.com