Sept. 4, 2020

Uncover a Secret Weapon to boost your CX Strategy

Uncover a Secret Weapon to boost your CX Strategy

In this episode, Steve uncovers a little known secret weapon to include in your CX arsenal. Ivor Plecas of Kingdom Noel dive into aspects of the Customer Journey many have overlooked. We discuss the sociological aspects of influences and behavior. Listen in to learn more.