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Science of CX
April 6, 2022

Terry Begue: You Have My Permission to Nit Pick

Terry Begue: You Have My Permission to Nit Pick

Terry Begue is the owner Begue Painting Inc. and the author of “Attract & Keep Customers for Life”

As a business owner, International speaker and author, Terry is passionate about helping entrepreneurs and small business owners who, more than anything, want to provide a great life for their families. 

Terry started his painting company when he was 18 and still hasn't found any job he loves more than taking care of his clients and teaching others how to do the same! 

This love for his clients along with 30+ years building systems to reach the highest standards of service, has resulted in the kind of success that Terry wishes for everyone - loyal repeat clients who do marketing for you!


Key Takeaways.

  • How Terry started his entrepreneurial journey, alongside lessons he’s learned along the way. 
  • The steps Terry took to improve his people skills when he was starting off as a young painter. 
  • Defining The Four abilities: Likeability, Believability, Trustability, and Wow Ability. And how you too can adapt them over time. 
  • Asking for testimonials in order to learn the areas you should improve on, and you can better serve your customers. 
  • Terry explains why he gives the customer permission to nitpick as a way of extending trust to get trust back.


Connect with Terry

LinkedIn - https://www.linkedin.com/in/terrybegue/ 

Website - https://www.terrybegue.com/ 

Facebook - https://www.facebook.com/TerryBegueSpeakerAuthor/ 

Twitter - https://mobile.twitter.com/terrybegue 

Instagram - https://www.instagram.com/terrybegue_/ 

Amazon - https://www.amazon.com/Terry-Begue/e/B08667Q9Z7%3Fref=dbs_a_mng_rwt_scns_share

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