Welcome to our new website!
Science of CX
April 4, 2022

Matt Ward: Is There Anything Better than Word of Mouth

Matt Ward: Is There Anything Better than Word of Mouth

In 2002 Matt began working with business owners through his digital marketing agency, inConcert Web Solutions, to improve their bottom line, gain more clients, and grow their respective businesses. 

He sold his agency in 2018 so that he could focus on helping businesses get more word of mouth referrals! 

Matt believes that creating deeper and more meaningful connections will result in more word of mouth referrals. He personally uses this philosophy in his own business.


Since 2002 Matt has spoken at hundreds of business events, seminars, trainings, conferences, and associations, including Score, The Better Business Bureau, The National Paving Expo, and the Vacation Rental Success Summit in Toronto, Canada.


Key Takeaways.

  • Matt shares the lessons that he has learned from his immense success in both starting and exiting businesses
  • The importance of building relationships with suppliers, vendors, partners, employees, and more importantly the customers.
  • Why business owners and founders should reach out and keep in touch with partners and other contacts from past business deals or ventures. 
  • Reaching out and contacting five people a day as a way to grow your contact list, and build relationships. 
  • The advantages of working with people who bring you joy and learning.
  • Why  putting your customer's best interests at heart is a great strategy for any business or brand.


Connect with Matt

Website - https://breakthrough-champion.com/ 

LinkedIn - https://www.linkedin.com/in/mattwardspeaks/ 

Facebook - https://www.facebook.com/breakthroughchampion 

Instagram - https://www.instagram.com/mattwardspeaks/ 

Twitter - https://twitter.com/mattwardspeaks

OS6YGrFvjwfubTIK920O

scienceofcx@gmail.com

steve@scienceofcx.com