Justin Varuzzo: Marketing and Service

Justin Varuzzo is a successful marketing professional with over twenty years of sales and marketing experience.

He counts himself lucky to have had the incredible opportunity to blend his passion for music, technology, and visual storytelling into a revenue driving career in marketing.

Justin’s passion and focus is at the intersection of marketing and customer service – it’s here where he believes organizations can build the strongest relationships with their clients and customers.

Key Takeaways.

The foundation for great customer experience. Building a team that equals your passion, and empowering them with the right resources for quality delivery.
Every company claims to have incredible CX, but what key features do they lack when engaging with the customer?
Learning how to stand out as a CX conscious business by going the extra mile.
How small businesses can leverage direct connection with their customers, in order to make a difference, be respected, appreciated and build those long term relationships.
Negative reviews. We all hate them. But find out how you can use them to your business advantage.
Conducting a SWOT analysis of your competitors in order to advertise and strategize your business better.

Connect with Justin

Linkedin - https://www.linkedin.com/in/justin-varuzzo/

Twitter - https://twitter.com/jvaruzzo

Podcast - https://podcasts.apple.com/us/podcast/id1558206944

website - https://marketingandservice.com/

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scienceofcx@gmail.com

steve@scienceofcx.com