June 29, 2021

Indrek Vainu: Conversational AI - Hype or CX Success - Let's Talk about That!

Indrek Vainu: Conversational AI - Hype or CX Success - Let's Talk about That!

Join me on this quest to see if Conversation AI is just hype or the real deal. In this episode, I chat with Indrek Vainu. Indrek runs Alphachat.ai, an AI company automating customer experience through chat. He is an experienced entrepreneur having previously managed a 70-person machine learning company. Indrek holds a degree from Harvard University and is a frequent speaker at technology events.

Here is the Sketchnote we developed to help you better understand the concepts from Indrek.

Head over to alphachat.ai for more information on Conversational AI.