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Speaker/Podcaster/Consultant
I graduated from Food & Beverage Management at the top of my class and some of the companies I went on to work with were: Pizza Hut, McDonald's, Build-A-Bear, Great Wolf Lodge and Brock University.
I have spent the last 35+ years spreading what I have learned in customer service to a few, select retail & hospitality companies but I knew I wanted to make this a global movement.
I show businesses how to add the World-Class Customer Experience stamp to their organization!