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Science of CX
Nov. 24, 2021

Flip Brown : On Becoming a Customer Magnet

Flip Brown : On Becoming a Customer Magnet

 Flip Brown is the Founder and Owner of Business Culture Consultants. He runs his organization with the sole objective of helping good people in great organizations get better results through management consulting, executive coaching, and team facilitation services. 

Are you the owner or leader of your business, company or organization? If so, then tune into the  show and listen in as Flip provides you with the options to improve your workplace culture.

 

Key Takeaways. 

  • Why most company executives are always hesitant to address issues concerning culture
  • Culture Training. The reason why so many of them are unsuccessful, with the employees resetting back to their default culture despite having been empowered with new information. 
  • Key indicators that your business needs the services of a business culture consultant. 
  • Supportive confrontation and how it links into better conflict management skills. 
  • Slowly implementing new behaviour into an organization to create better business culture and enhance customer experience. 

Connect with Flip 

Website - https://businesscultureconsultants.com/ 

Twitter - https://twitter.com/FlipBrownVT 

LinkedIn -  https://www.linkedin.com/in/flipbrown/ 

Email - flip.brown@icloud.com

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