Aug. 2, 2020

Contact Center in Crisis: The New Pivot on the Conferences Pre-COVID

Contact Center in Crisis: The New Pivot on the Conferences Pre-COVID

In this Special Edition Episode, Steve talks with Valerie McSorley, a 25 year veteran event organizer in the Contact Center and CX Space. They discuss the need for a wholesale pivot from the pre-COVID conferences to something unique online that gives folks a sharing, networking and learning platform to help move forward.