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Oct. 9, 2020

Breaking CX Barriers at an Integrated Software Suite with Emily Sloan Pace Ph.D.

Breaking CX Barriers at an Integrated Software Suite with Emily Sloan Pace Ph.D.

In this episode of ScienceOfCX Steve catches up with the ever busy Professor in Residence at ZOHO Corporation, Emily Sloan Pace Ph.D. Emily divulges some of the keys to CX Success in a software company as large and global as Zoho yet very customer-focused.