Ben Motteram is a Customer Experience consultant based in Melbourne, Australia. He’s been a part of and helped leading brands in Australia in CX based projects like; Customer insights, employee engagement and company culture.
To be a world class CX organization, then you have to lead by example. Join in as Ben and I discuss the tips and strategies used by organizations like Amazon, Apple, and IKEA to stay at the top of the pack.
Ben Motteram - What Sets the Best Customer Experience Companies Apart? (https://www.cxnetwork.com/cx-experience/articles/what-sets-the-best-customer-experience-companies )
Connect with Ben
Website - http://cxpert.com.au/
Twitter - https://twitter.com/CXpert