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Margie Oleson is a renowned expert in team performance and organizational dynamics, specializing in helping teams achieve high levels of productivity and growth. With a background in psychology and organizational development,...
Margie Oleson is a renowned expert in team performance and organizational dynamics, specializing in helping teams achieve high levels of productivity and growth. With a background in psychology and organizational development,...
Chris Wood is a seasoned expert in customer experience (CX) transformation, with a focus on leveraging technology to enhance human connections and empathy in customer interactions. With a career spanning over two decades, Chr...
Swire Ho is a seasoned expert in promotional marketing and customer experience strategies, known for his innovative approaches to enhancing brand visibility and engagement. With a deep understanding of trade show dynamics and...
Tina Lopez is a seasoned solopreneur and digital content creator known for her innovative approach to building successful online businesses. With a background in coaching and a passion for helping others achieve their entrepr...
Sara Caldwell is the Global Head of Customer Success and Experience at Dovetail, where she brings a wealth of experience in customer service, gleaned from her tenure at Asana, Reforge, and Neverwhere. With a passion for nurtu...
Kristin Zhivago is a seasoned business consultant, author, and thought leader specializing in customer-centric marketing strategies and revenue growth. Kristin is best known for her expertise in understanding and mapping the ...
The buying process is more complex than ever before. Consumers are bombarded with information from a variety of sources and in many different formats. In addition, buyers and product manufacturers are dealing with an increasingly fragmented market w…
"Always give people more than they expect to get" Contact centers drive the post-sale journey by keeping customers happy and coming back for more. In 2023, contact centers will continue to be the main driver of the customer experience across indust…
"WHAT'S CAUSING ALL THE FRICTION FOR OUR CUSTOMERS?" Are we making it harder for our customers to do business with us? This question is being asked more and more as businesses struggle to keep up with the ever-changing customer expectations. Custom…
