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Science of CX
Nov. 26, 2021

Danna Olivo: Turning Your Customers into Raving Fans

Danna Olivo: Turning Your Customers into Raving Fans

Danna Olivo is a business growth strategist, serial entrepreneur, and public speaker who has over 35 years of experience in the architecture and construction business. 

Commonly referred to as The Business Birthing Specialist, Dana is also the founder and CEO of MarketAtomy Academy, a vehicle she uses to work with small and medium business owners (SMBs) to help them build an infrastructure for scalable growth.

Key Takeaways

  • How to get over the hump of figuring out your market by learning to identify and reach your target audience. 
  • How MarketAtomy Academy targets and helps micro entrepreneurs turn their prospective customers to raging fans. 
  • The outside-in approach of working your way from the customer into the business. 
  • The vital role that Teamwork plays in the journey map of a business. 
  • Staying in touch with the customer in order to gauge the various changes in demographics, population or technology that may affect the customer’s decision to purchase a product or service. 

Connect with Danna

Website - https://www.marketatomy.com/ 

LinkedIn - https://www.linkedin.com/in/dannaolivo/ 

Twitter - https://twitter.com/dannaolivo 

Email - danna.olivo@marketatomy.com 

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